Refund policy

Returns
Because a lot of our items are time sensitive, our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unwashed, unworn and unaltered.

The following cannot be returned. Any custom designed items, any items for a particular holiday or event that has already passed, and any personalized or customized items. This includes but is not limited to items with names, dates, and or specific changes for your particular order, i.e. color changes, etc.

To complete your return, we require a receipt.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or have an error in printing. If you need to exchange it for the same item, same design in the same size, contact us from the contact page at this link https://thingsveryspecial.myshopify.com/community/contact and send your item to: PO Box 691405 Orlando Florida US 32869.

If the item is too small or doesn't otherwise fit, I will exchange for a bigger size of the same design if the following are met.

The items must be unwashed, unworn and unaltered.
They must be postmarked within 7 days of the date of delivery.
The original invoice must accompany the item along with a note of what size is needed.
Include a Self Addressed Stamped envelope with tracking for me to ship the reprinted item to you.
Include a $5.00 reprint fee for each item.

I do supply size charts and sizing instructions for all of my items that fit the guidelines of the individual manufacturers of those products. They are extremely helpful in deciding the size you need for your item.

Shipping
To return your product, you should mail your product to:ThingsVerySpecial.com PO Box 691405 Orlando Florida US 32869

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.